lundi 3 mars 2014

Rich Snippets, comment vous assurez que vous êtes dans le droit chemin ?

Le géant américain sévit ! Ce sont maintenant les abus dans l'utilisation des Rich Snippets qui vont subir la sanction de Google. Comment vous assurez que vous êtes bien en règle ? Retour sur les bonnes pratiques. Le premier avertissement fut donné en 2012 lors de la création de son formulaire de dénonciation du spam dans les rich snippets. Le géant passe maintenant à la sanction. Les sites utilisant les micro-données pour faire du black-hat, sont considérés comme des spammeurs par Google, détournant les fonctionnalités mises en place par le moteur à leur avantage. Si les critères exacts de définition d'un usage frauduleux ne sont pas encore révélés par Google, le géant rappelle que si ses Guidelines sont respectées, vous ne recevrez pas cet avertissement : 

Que sont au juste les rich snippets

Les rich snippets ne sont autres que ces mentions précisant les résultats d'une recherche sur les moteurs. Plus précis, les contenus proposés deviennent ainsi plus visibles et donc attractifs pour l'internaute en phase de recherche. Elles donnent donc du sens et de la valeur au résultat, en enrichissant la description des pages.
Les rich snippets sont le résultat visuel, dans les moteurs de recherche, de l'intégration, propre, de micro-données décrivant une page spécifique de votre site.
Les utiliser procure un double avantage : vous enrichissez, dès les résultats de recherche, l'expérience de votre utilisateur, et apportez de l'information aux moteurs de recherche. 
C'est dans un but clair et affiché d'amélioration de la compréhension des résultats d'une recherche par l'internaute que Google a mis en place ce format. Il a effectivement pour objectif de résumer au mieux, avec le plus de pertinence possible, le contenu d'une page web. Côté trafic, utiliser les rich snippets permet clairement d'augmenter son taux de clics car  apportant une vraie valeur ajoutée à l'internaute qui cliquera plus volontiers. Utilisés à bon escient, les rich snippets permettent d'augmenter son trafic naturel.
Néanmoins, Google se réserve bien sûr le dernier mot. Effectivement ce n'est pas parce que vous renseignez des données structurées sur votre site, qu'apparaîtra systématiquement le rich snippet dans la page des résultats. C'est encore à Google de décider. 

Ce qu'il ne faut pas faire, sous peine de sanction !
Les guidelines de Google sont très claires à ce sujet. En voici un rapide condensé :
  • Se tromper dans l'intégration des données : Certaines pages peuvent contenir plusieurs types de données structurées (auteur, note, nombre d'avis, etc). Il est indispensable qu'elles soient précises, claires et sans équivoque pour Google. Pour vous en assurer, voici les conseils de Google sur le thème des éléments imbriqués.
  • Cacher son contenu : Ne l'oubliez pas, que ce soit pour Google ou votre internaute, le plus important c'est avant tout le contenu. Si un contenu est visible pour le moteur, et rendu invisible pour votre internaute, il mettra la puce à l'oreille de Google qui le considérera alors comme du spamSurtout, n'utilisez jamais la moindre technique visant à cacher vos données.
  • Employer plusieurs formats de balisage sur la même page : Et oui, il faut faire des choix : Microdata, Microformat ou RDFa ne font pas pas bon ménage, employés en même temps sur une page. Le risque ? Que Google les trouve difficiles à comprendre et les laisse de côté.
  • Renseigner des données qui ne décrivent pas votre page : Quand Google a créé les rich snippets, l'objectif était clairement d'afficher des informations permettant à l'internaute de mieux identifier de quoi traite votre page. Les informations que vous renseignez ne décrivent pas le contenu de votre page ? Attendez-vous à la sanction..
  • Comment s'assurer de la qualité de mon intégration de micro-données ? 

    Votre meilleur allié dans cette vérification est Google Webmaster tools, en particulier la rubrique Données structurées. Elle vous donnera aperçu des données que vous pouvez intégrer sur votre site et des éventuelles erreurs à corriger.Complétez ensuite par l'outil de test des données structurées  de Google, toujours. Cet outil affiche différentes informations dont les micro-données intégrées sur la page, et un aperçu de l'affichage dans les résultats de recherche Google. Il vous permettra de confirmer si oui ou non votre intégration de données est efficace, c'est-à-dire si Google peut les extraire efficacement. Définitivement, les rich snippets sont un vecteur qualitatif pour développer votre trafic naturel. Si Google a choisi maintenant de sévir, c'est avant tout pour faire le ménage parmi les sites qui en abusent allègrement. Il n'y a pas de secret, si vous suivez les règles de Google, vous n'avez pas à vous inquiéter.

    « Web in store » : les avis clients au service de l’expérience en magasin

    C’est une sorte de résurrection. Alors que les points de vente ont longtemps redouté une mort certaine à cause de la concurrence du web, les voilà qui revoient leur copie. Car en effet, le web est enfin perçu comme un allié des magasins, un formidable outil de renouvellement et de création de valeur.
    Incontestablement, le digital est en train de transformer en profondeur les points de vente, pour offrir aux clients des expériences d’achats plus interactives, plus riches et in fine plus satisfais
    Pour parvenir à apporter cette expérience au client, encore faut-il l’attirer dans ses murs. C’est tout l’enjeu du web-to-store, qui amène les enseignes à réfléchir sur les différents leviers d’action.
    Sauf que le web-to-store, qui décrit le fait que les internautes recherchent des informations sur le web avant de se rendre en magasin, devient de plus en plus un « web in store ». Pourquoi ? Car les consommateurs sont toujours plus nombreux à utiliser leur mobile en magasin, pour consulter différentes informations en temps réel afin de faire leur choix. Cette notion d’information en magasin est primordiale, et il est indispensable que les enseignes prennent la mesure de son importance, au risque de voir les clients repartir les mains vides.

    Réputation omnicanal

    En matière d’information en points de vente, les avis clients sont une donnée très recherchée par les consommateurs, qui y accordent un crédit plus important qu’aux vendeurs. D’ailleurs, 68% des répondants ont confiance dans  les avis en ligne d'autres consommateurs (étude Nielsen de septembre 2013).
    Mais aujourd’hui, la grande majorité des avis porte sur un produit précis. Or, il serait intéressant d’élargir ces avis à l’expérience magasin en général, avec la prise en compte du SAV, de l’accueil, du conseil... Avec, toujours, une exigence d’authenticité, conditions sine qua non de crédibilité auprès des clients.
    Avec la multiplication des points de contact, les avis clients prospèrent un peu partout. C’est pourquoi la notion d’e-réputation est aujourd’hui obsolète. Mieux vaut parler d’ « omniréputation ». Cette interconnexion est intéressante pour le retailer. Un exemple avec Oxybul, qui exploite les avis clients avec ses partenaires pour améliorer ses produits. L’enseigne repère les produits les moins bien notés et organise des réunions pour mettre en place des actions d’amélioration avec le fournisseur concerné ou prendre des décisions de déréférencement des produits. Dans ce cas précis, les avis clients sont capables d’influencer les produits mais aussi l’offre en général. Boulanger, l’enseigne de produits électroménagers et high-tech, exploite elle aussi les avis consommateurs pour faire évoluer ses produits.

    Le mobile, vendeur-conseil

    Toujours accroché à son téléphone, le consommateur n’hésite plus à s’en servir lors de ses achats, transformant alors son terminal en conseiller de vente de poche. En 2013, 62 % des possesseurs de smartphone l’utilisent lors de leurs achats en magasin (Source Digitas, avril 2013), soit une hausse de 25 % par rapport à 2012. De fait, les avis deviennent un outil d’aide à la vente auxquels les clients font confiance. La prochaine étape est de filtrer les avis en fonction des profils de consommateurs équivalents.
    Dernièrement, on a vu également une utilisation étonnante et efficace des avis consommateurs avec la marque cosmétique Clinique. A l’occasion du lancement de la crème destinée à diminuer les tâches de la peau « Even Better Clinical Darkspot Corrector », Clinique a utilisé les retours de véritables clientes pour sa campagne de communication intégrée mêlant e-mailing, encarts publicitaires, publicité sur le lieu de vente et a même mis en scène ces témoignages à travers un spot télévisé afin d’avoir un réel écho auprès de son audience. Une stratégie formidable en termes de réputation de marque.
    Tout l’enjeu, actuellement, est de trouver des moyens efficaces pour exploiter la masse d’avis clients afin de transformer l’expérience en magasin. Cela passe par un élargissement du domaine des avis, qui doit concerner plus d’items comme les services, le parcours en magasin, l’accueil...
    Pour résumer, plus l’enseigne offre un contenu riche provenant de la voix du client, plus ce dernier sera guidé dans ses recherches locales, et plus facile sera l’acte d’achat.

    Websites for Artists: Create Your Online Profile and Sell More Art

    Q: I'm ready to start selling my art online. Please visit my website and tell me what you think. What about paying for gallery or exhibition space or a web page on large art websites or links on large art websites with lots of other artists?
    A: Selling art online is a bit of a catch-22 for artists. One of the main ways people get to your website is to type your name into search engines like Google, locate your web site on the results page, and click over to it. People who don't know your name but who might be interested in your kind of art probably won't find you. Sure, some might land on your website by chance, but they're usually looking for something else and rarely stick around long enough to take a good look at your art, let alone buy it.
    As for linking or renting space on large art websites, that's usually pretty futile, and a good way to waste money. Thousands of group art websites exist, each one with anywhere from dozens to hundreds of artists, some with more. Throwing your art into the mix makes you kind of like a flea on a dog-- hard to find-- like entering your art in a group show with several hundred thousand pieces, and hoping against hope that somehow someone singles you out and likes your art enough to buy-- like winning the lottery. Get it?
    That said, the Internet is becoming increasingly important as a marketing tool, artists and the art business included. Plenty of art is already selling online, more and more art will be sold online, and artists' websites are fast becoming the primary vehicles for showing work and presenting credentials (assuming this hasn't happened already). Regardless of your current situation, you can make your website work for you, but you have to do it in conjunction with social networking websites, traditional ways of getting your art out there like showing wherever and whenever you get the chance, networking within your art community, participating in juried and non-juried shows, and so on. Assuming you're doing all of this and more, and assuming you're respectful of any galleries or agents who currently represent you, here are some ways to spiff up your online profile:
    To begin with, buy a domain name like www.yourname.com, www.yournameart.com, www.yournamepaintings.com, or www.yournameartist.com and have it hosted by a hosting service. DO NOT use free websites, web space you get from your Internet provider, or web space on your friend's scented candle and incense site. Free websites degrade your art with annoying third-party vibrating banner ads and pop-up windows (your art and offshore gambling-- what a great combination!). Free sites and/or web space from your Internet provider are hard for search engines to find, and tacking your webpage onto someone else's website makes your art look like an afterthought or a hobby rather than something you take seriously.
    Once you've got a domain name, make that website about one thing and one thing only-- YOUR ART. Do not show pictures of your dog, talk about your garden, or drone on about how bovine growth hormone is depleting the ozone layer unless, of course, these passions represent integral aspects of your art.
    Personalize your website. Make it feel like an actual place, a state of being, a frame of mind, an environment, an atmosphere, somewhere that's uniquely you. Generic portfolio-style artist websites with standard menus like "about the artist," "galleries," "shows," and so on are boring-- there are countless thousands and thousands of them. Portfolio sites may be good for presenting your art to people in the trade for possible shows or representation, but regular people who buy art because it impacts or attracts them in some way will not be captivated. Include an online portfolio section for the pros, but the reality you create for regular folks who stop by to see what you do will be what ultimately sells your art. Remember-- selling art with images on a computer screen is very different from selling art out of your studio or at a gallery.
    Write about yourself and your art in the first person. Why do you make art? Why are you an artist? How do you use art to express yourself? Being able to answer these questions is good no matter what the circumstances. On your website, people who feel like they're getting to know you, like they're connecting a human being with your art, are more likely to buy than people who don't make that kind of connnection. Additional incentive for those of you averse to writing: Search engines can't find a website with no text.
    Give reasons to buy your art. Talk about why people own it, why they like it, what it does for them (not what you want it to do, but what people tell you it does), how it enriches their lives, what they like most about it, how long it takes you to make it, what it represents, that sort of thing. As a gallery owner once told me, "No art sells itself," and this is especially true online.
    Assume visitors to your site know little or nothing about either art in general or you as an artist. Keep things simple, start at the beginning, and explain what you do step-by-step. Most importantly, write in language that ANYBODY can understand. People like having some kind of grip on what they're looking at. If they can't figure it out, they're sure not gonna buy it. People who already know you or who know art will skip to the appropriate sections. Those who plow through your entire site, still can't get enough, and who want to know more will contact you.
    If you decide to have a links page, keep it to a minimum. For example, share the same few links with a small circle of artist friends or art-related websites. I can't tell you how many times I go onto a website, check out its links page-- particularly if it's full of fun and entertaining places to go-- like the links better than the site itself, and leave never to return. On the other hand, providing useful practical links (like artbusiness.com for example) will increase your respect among artists, and could even drive traffic to your site-- people who will want to keep track of what resources you're finding online.
    Use effective keywords in your title lines and in your text. Keywords are your ticket to high rankings on search engines and the only way that people who don't know you exist can find you. For example, keywords can be used to attract people who collect the kind of art that you make, but who have no idea you make it. If you sculpt coat hangers into baby ducks, use keywords that attract coat hanger baby duck sculpture collectors. If necessary, hire someone who can suggest keyword strategies based on your art.
    Resist the temptation to show every work of art you've ever made, and make sure the large majority of what you do show is available for sale. Show too much sold work and people who visit the site will feel like all they get to pick from are leftovers. Keep your total selection to a maximum of 50 pieces or so. Too much work or too many different kinds of work overwhelms and confuses viewers, making them less likely to buy. Those who want to see more will ask.
    Several more basics:
    ► Use good clear detailed images of your art that download fast (duh).
    ► Make sure all of your art is priced. Most people don't like to ask prices and rather than ask, they leave.
    ► Provide clear instructions for how someone can buy your art and how you're going to get it to them.
    ► Provide plenty of contact information so that anyone can ask questions. Answer all questions fast.
    A look into the future:
    ► Make your art easy to buy and easy to pay for. Sign up with a service like PayPal so that buyers can pay you with credit cards. More and more online shoppers use PayPal because it's fast, easy, secure, and effective. And the more ways people can pay for your art, the more art you sell.
    ► Try selling on eBay (don't scrunch your face-- hear me out-- people who use eBay are buyers, not lookers). At the very least, it's a cheap way to advertise. It's also a cheap way to play with keywords (see Sell Your Art Online link below) and see how many bidders you attract. Don't worry; you won't compromise your art. Think of yourself as an explorer experimenting with new ways to sell. More and more artists are selling successfully on eBay; a handful make good livings. One artist I spoke with recently has sold over 1,000 paintings on eBay-- average selling price of $280 for a grand total of $280,000-- and that's some serious cabbage. Sooner or later artists are going to figure out how to market their art directly to consumers, and sites like eBay will play significant roles in making this happen (dealers take note).
    ► Continuing with eBay, think about joining forces with other artists and selling on eBay as a group. Several online artist collectives have experienced varying degrees of success with this strategy. Think of yourselves as an art colony of sorts; create a group ethos, manifesto, whatever.
    ► As with websites, success on eBay is all about smart use of keywords, and presenting your art in ways that connect with bidders, so don't go in cold. Learn some strategies in order to maximize your success. You might start by reading Sell Your Art Successfully at Online Auctions, but that's only a start and it's written primarily for dealers and collectors. 

    Successful Art and Artist Websites Do's and Don'ts How to Build a Website that Works

    The mantra for a successful art or artist website has been and continues to be "Keep it fast, simple, easy, and organized." Navigation and content must be straightforward in order to attract visitors in the first place and keep them on the site once they get there. First-time visitors to any artist website should know as quickly as possible where they are, who the artist is, what his or her art looks like, what that art is about, why the art is worth seeing (and hopefully worth buying), and how to move around in order to get wherever they want to go. Sites that lack these basics or make other common errors won't be able to attract and hold visitors, and will likely end up lost in the vast morass of nonfunctional and confusing art websites that overpopulate the Internet. So in the interest of better artist websites everywhere, here's a list of what to do and what to avoid in order to assure yourself maximum visibility and an effective web presence online:
    Get your own domain and avoid free web hosting services. Free web hosting is never free and it's always lame. "Free" websites torture visitors with all kinds of distracting advertisements and other obtrusive graphics. At worst, maybe half of the screen shows your art while the other half, controlled by the host site, looks like a circus. Your art is in direct competition with all kinds of commercial crap and hardly any art looks good under those circumstances. Furthermore, free sites give the impression that either you can't afford your own website or domain name or worse yet, that you don't care enough about your art to bother making it look good online. The good news is that basic websites with good functionality hardly cost anything these days.
    Don't use third-party advertising on your sites, especially for goods or services unrelated to your art. Sure, you may make a little pocket change from click-throughs, but any advertising is distracting and your art will suffer for it.
    Be sure your website looks the same on Internet Explorer, Google Chrome, Firefox and Safari. The same website can look great on one browser and terrible on another, or worse yet, work on one browser but be completely nonfunctional on another. Test yours on all major browsers before going public.
    Link your website to all of your social networking pages (and vice versa) so that visitors can move between them with as little effort as possible. Social networking websites have evolved into one of the best ways for driving traffic to your website, and they're only getting better. Your website is all about your art; social networking sites are more about you as a person. The two work exceptionally well together.
    Present yourself and your art so that anyone can understand what you're up to. People who already know you or who are familiar with your art will navigate your pages to get to wherever they want to go. So they're all taken care of. It's the complete strangers who you should be most concerned about-- those who land on your site by chance, accident or happenstance. The Internet is all about broadening your fan base, so when someone lands on your website who knows absolutely nothing about you or your art, you want to do your absolute best to keep them there.
    Make your site easy to navigate. Some website formats are far too confusing, have dead-end pages, or have gallery sections that seem more like medieval mazes. Visitors get lost, and lost visitors mean lost sales. Make sure every page on your site is linked back to major pages like your homepage, bio, resume, contact information page, purchasing information and your image gallery main page or pages.
    Keep texts to a minimum. This includes your statement, bio, explanations of mediums or techniques, and so on. Use too many words to inform visitors about yourself or your art and you'll bore them right off your site. Quick concise introductions and descriptions are best; anything over 300-400 words gets tedious (unless there's a strong cognitive component to your art). If you want to provide detailed information about either yourself or your art, link to pages where people can read more rather than placing boatloads of text on high-traffic areas like your homepage. People who want to know more will click over to the text pages; those who don't won't get slowed down by oceans of verbiage. Remember-- people visit your website to see your art, not to read your life story.
    Think seriously about accompanying each series or body of your work with its own explanation or introduction. Again, keep the content brief-- perhaps two or three paragraphs at the most. Briefly explaining or elaborating on your art deepens people's understanding and experience of the work. Keep in mind that Google and other search engines cannot search images, but they can search text. Providing textual explanations of your art, either accompanying groups of similar works or even of individual pieces, increases the chances that they'll come up in searches and may be clicked over to.
    Keep image sizes reasonable. Large detailed images of your art may look great as they download over high-speed connections, but remember that many people still have slower connections. Long downloads frustrate visitors and force them off your site, so use images no larger than 100K-200K, preferably smaller. Photoshop and similar digital imaging programs have formatting options to reduce image sizes for websites or emails without significantly compromising quality. Learn how to use them.
    NEVER require visitors to join, register, get passwords, or fill out any forms of any kind in order to see your website. Forcing people to identify themselves before they can see your art is a horrible idea. Imagine if people had to show their driver's licenses or other types of personal identification in order to visit bricks-and-mortar galleries or artist studios. If it doesn't happen in real life, it shouldn't happen online.
    Don't overuse "cookies" (small files that attach to visitors' computer hard drives, track their movements around your site, and collect personal data). The worst offenders are websites that refuse to let you in unless you allow them to set cookies in your computer (I have my cookie options set to notify me when this happens, and rarely stay on these sites). Certain types of cookies are intrusive at least and an invasion of privacy at most. However, cookies are occasionally necessary when filling out certain forms, when buying art using "shopping cart" services, or for purposes like tracking visitors around your website to see which pages they visit the most. Again, when people want to contact you, they will. Don't overdo efforts to extract information out of them.
    Avoid plug-ins, special effects, audio, complex visuals, and other gimmicks that have nothing to do with your art. These often take a long time to load, require special software or, at worst, crash visitors' computers. Unless your website is designed to be a work of art or a performance piece in and of itself, and exists primarily for entertainment purposes, avoid the fancy stuff. Web designers may push for special effects, but when you get right down to it, they're totally unnecessary, counterproductive to your ends, and mainly about those designers showing off their technical skills rather than you effectively presenting your art. Remember-- people visit your website to see your art and see it fast, not to sit through your web designer's masturbatory fantasies.
    Provide adequate contact information. The more you tell people about yourself such as your studio address, cell phone number, email address, or other details, the more accessible you appear. Don't give potential buyers the impression that you're hard to communicate with by showing nothing or just your email address, and not even telling them where you live. Some artist websites provide absolutely no contact information whatsoever, but rather have these awful feedback or comments forms that you fill out and submit. People who fill them out have no idea where they go, who gets them, if they even go anywhere or whether they'll ever get replies. The questions that always go through my mind on these sites are, "What is this artist trying to hide?" or "Why are they making themselves so inaccessible?" The overwhelming majority of people who buy contemporary art appreciate a sense of who they're buying it from, so don't be a stranger; anonymity is not a selling point.
    If you have no consistent long-term gallery representation, price every piece of art on your website for sale assuming you have no conflicts with galleries or others who periodically represent or sell your art. If you have representation, discuss options and preferences with them regarding wether or not to put prices on your website; if they don't want prices, don't price. For the rest of you, not pricing your art on-site, but rather asking people to email or otherwise contact you for prices, is always a big mistake. You'll lose potential sales if you do this. As in real life, many people prefer to shop for art quietly by themselves, decide whether they can afford it, and then make contact. People are reluctant to ask prices for a number of reasons-- they think that doing so will obligate them in some way, that they'll get a hard sell, that they'll get a barrage of emails, that they'll be embarrassed if they find out the art costs more than they can afford, that artists will quote as high a price as possible just to see how much they can sell it for, and so on. When you're out shopping, do you like having to ask how much something costs or do you prefer to see the price in advance? Do unto others...
    Be able to justify or explain your selling prices when someone asks. Everyone likes to feel that they're spending their money wisely-- especially these days-- so either provide basic information about your price structure on site, or be prepared to field questions about value when people call or email you. People who don't understand how you set your prices or why they're as high or as low as they are far more reluctant to buy than people who do understand.
    Offer approval, return, and refund policies. Online art shoppers may want to see art on approval first and be able to return it for complete refunds (less shipping costs) if it doesn't look like they thought it did when they saw it online. No approval, return, and refund policies mean fewer, if any, sales. The more willing you are to work with buyers, the greater your chances of selling art.
    Provide clear concise instructions on how to buy. Tell people what payment options you accept (accept as many as possible), how you pack, how you ship, how long they have to view the art on approval, and so on. The more professional you appear, the more comfortable people feel about buying from you.
    Offer art in a variety of price ranges. Online shoppers tend to be conservative, tend to start out by buying less expensive pieces from artists they're not already familiar with or who they don't already know, and will likely get discouraged if every piece they see costs thousands of dollars or more. This is especially true of people who happen upon your site for the first time-- and impressing first-timers is critical to your online success as an artist. So make sure that pretty much anyone who likes your art enough has a chance to buy something regardless of his or her budget.
    Don't show too much sold art. Some artists think that showing numerous sold works of art will make them look good, incite some kind of buying frenzy, or give people the impression that they better buy now "before it's too late"-- but the effect is often the opposite. Potential buyers instead think that the best pieces are already sold and all that's left are the crumbs. They get frustrated when a selection is too limited or when all the "good stuff" is gone. It's kind of like going to a garage sale at the end of the day.
    Show sold works in a section titled "Select Past Works" or something similar. Here you show the best of the best-- art that's won prizes or been exhibited in prestigious shows, art that's in respected private or institutional collections, art that's been covered in reviews or pictured on websites or in hard-copy publications, and so on. Discreetly using past works in this way speaks to your credibility as an artist.
    Don't show every work of art you've ever created. We do not need to see experimental pieces, one-offs that you don't intend to follow up on with additional related works, older pieces that have little or no bearing on what you're doing now, or the first drawing you ever made for Mommy. Too much art and too much variety is confusing to visitors because they can't get a sense of who you are or what your art represents or is intended to signify or communicate. Remember-- people rarely buy from artists who they can't get a sense of, or buy art that they can't understand. 

    Artist Websites: How to Increase Your Online Traffic (And Keep Everyone on Your Site Longer)

    We live in an amazing age where practically any artist anywhere who has access to a computer and the Internet can present their art to the world, but of all the artists who maintain their own websites, only a small percentage take advantage of the Internet's full capabilities. Many take no advantage at all; they simply put their art online and do little more than wait and see what happens. The whole point of having a website is to use it to spread the word about your art and to broaden your audience, right? The main reason why you're online in the first place is to show your work to as many people as possible. The good news is that any artist can actively increase the reach of their website, but first let's look at the way things are now.
    Considering all the online innovation that's taken place in recent years, the typical artist website is still not that much different from a basic artist portfolio of 20 or 30 years ago. In other words, it's designed largely for people who already understand art, know the artist, know what they're looking at, and know how to peruse their way through it. The art is often presented with minimal explanation, it's not well organized, writings about the art are not easy to understand, navigating the site is not straightforward, and the overall appearance of the site makes sense only to those who are already in the loop. As a result, the reach that artists have in terms of who's able to comprehend and appreciate their art hasn't changed all that much from what it would have been before the Internet; the core make-up of their audiences, though it may be larger, remains pretty much the same. People who either already know or have some connection to the artists are fine; the rest of us are left to grasp at whatever we can. Showcasing art like this-- in clearly antiquated ways-- makes no sense considering the various options now available for attracting and appealing to ever larger and broader segments of the population.
    One of the greatest advantages of the Internet, and one that artists consistently overlook, is that complete strangers can land on your website or discover you and your art entirely by chance or accident. We're not only talking about art people here, but about anyone! The truth is that the more people who are able to land on your website and see your art-- no matter who they are or how they get there-- the greater your chances of ultimately advancing in your career, receiving invitations to participate in shows, getting gallery representation, making sales, getting commissions, being featured on blogs or art websites, and more.
    As things stand now, most artists tell me that people find their websites not by chance or accident, but rather by searching artist names directly on search engines, once again demonstrating that artist website audiences consist mainly of people who've already heard or read or know about them, rather than as a result of happenstance or incidental encounters. The reason for this limited exposure, as mentioned above, is that the overwhelming majority of artist websites are only designed for people who are already aware of or knowledgeable about those artists' art, and not that much for anyone else.
    But how about all the multitudes out there who might potentially love your art if only they knew you existed and could somehow find you online? Of course, attracting them is a bit of a challenge because you have no idea who they are either, but it is possible. All you have to do is present yourself and your art in ways that offer greater opportunities for everyone to get lucky and discover you, not just certain types of art people.
    Remember, this is all about increasing traffic to your website and expanding your fan base, not keeping it stagnant. You have to assume that anyone has the potential to become a fan or even a patron, and you want to make sure you're reaching out to those who don't yet know you as well as to those who do. Your goal is to maximize your online visibility rather than limit it, thereby increasing the probability that complete strangers will either accidentally or by chance land somewhere-- anywhere-- on your site, so let's talk about how to do that.
    One major mistake that many artists make is using the same exact title line on every page of their websites, titles like "Joe Smith artist" or "Mary Jones art" or "Bill Williams sculpture." The title line, at the very top of any browser window, is one of the most important lines on a webpage, and the text that search engines most often search first. Make sure that every single page on your site, particularly those with images of your art, has a title that accurately and specifically (not in generalities) describes that page's content, much like a news headline describes whatever story you're about to read. Each title line on your website should be unique, thereby representing another chance, another opportunity, another set of keywords, for anyone who happens to be searching with similar search terms to have that page come up in their search results, click over to it, and see your art-- whether they know who you are or not. People searching online click over to pages like this all the time; at least some of those pages might as well be yours.
    For example, if a page shows an image of your art, the title line should include words or phrases describing aspects of that art, like your name, the work's title, medium, subject matter, topic, style of art, and so on-- the more specific, the better. If a page shows thumbnails of a series or group of related works, the title line might briefly state your name, the name of the series, the theme, concept, unifying idea or other details relating directly to that grouping-- and again, the more specific, the better. If an image of your art has to do with a geographic location, the title line might name the location or any landmarks that are pictured in the work. People searching for information about that location with similar keywords might see that page in their search results, click over to it, and like it enough to email you about it, or tell their friends, or maybe even ask the price. Rather than think only about your particular sector of the art world, think about why total strangers might be interested in seeing your work, and what types of search words or phrases might help to get them there.
    You need more than good title lines, though. Another distressing fact about far too many artist websites is that image pages often contain little or no text, either in the form of captions, descriptions or explanations. We all know that art is a visual medium, but unfortunately, Google and other search engines can't search images alone; they can only search text. When image pages have little or no searchable text, one of the main purposes of your website-- to increase your art's online visibility-- is defeated right off the top. Without text or titles, those pages are nothing more than Internet black holes. So make sure that every image page on your website not only has a title, but also a brief description or explanation of what's on it, ranging in length from a sentence or two to perhaps a paragraph or two at most (but don't overdo it).
    Titles and descriptions allow images of your art to appear in search results, and especially in image searches. The more of your art that appears in image searches, the greater the chances that people will click over to your website. For example, if twenty pieces of your art appear on a particular image search, that's way more impressive than two. Likewise, giving someone twenty chances to click over to your website is a lot better odds than two. No matter how or where your art appears in search results, more is always better than less.
    Think of the possibilities here. With deliberate and effective use of text, descriptions and keywords, each page on your website becomes one more way to attract a different type of person or demographic to your art. Every time you pair distinctive text with an image, with specific keywords that relate directly to that image, it's like opening a brand new gallery in a brand new neighborhood because now a whole new set of people, ones who are using similar or identical keywords in their searches, have a chance to see that page come up in their search results, click over to it, and view that piece of art.
    So let's say you've acted on these recommendations and are now attracting increased numbers of strangers and accidental visitors to your website by adding more diverse title lines and greater numbers of image descriptions. How are you going to keep them there? You start by making sure you have a link to your homepage, one that's easily visible and instantly accessible, on every single page on your website. Your homepage is where any new visitors who may like what they're looking at, but who need a little basic background information or introduction to your art will want to go first.
    The text on your homepage should quickly and clearly answer the following two questions for any visitor who happens to land there: "Where am I?" and "Why am I here?" Typically, you've got about 30 seconds or a minute to state your case in a way that people can understand and connect with before they begin to lose interest or get confused, give up and leave. Do a good job of answering those questions in a compelling, engaging and welcoming way, and in language that anyone can understand, hopefully in a paragraph or two or maybe even a sentence or two, and accidental visitors will be more inclined to stick around at least for a bit and have a look at your art.
    Even if your art is conceptual, theoretical, has a significant cognitive component or is arcane in other ways, you can always figure out how to explain the basics in ordinary English that everyone can understand. You want to present your site in such a way as to give anyone a fighting chance to get a grip on where they've landed and why they're there if they happen to look at your art and are intrigued by what they see. They may not all stay; hardly any of them may stay, but if only one is able to understand and appreciate what they find there, then you've done your job.
    Here are more ways to increase the chances that people will land on your website, and then spend a little time there once they do:
    * Make sure the design of your site is straightforward, easy to navigate, and that visitors, especially new ones, can locate and click back to your homepage, your gallery page, and other main pages from any page on your site.
    * One of the most important ways for you to keep new or accidental visitors on your website is to always use language that anyone can understand. You can have more complicated, complex or detailed descriptions or explanations there too, but those should generally be on secondary pages where people who want in-depth information can click on links to read more. You don't want to drown everyone in torrents of verbiage whether they like it or not, especially complete strangers who are usually way more interested in seeing your art than reading about it.
    * Have an "About the Art," "About My Art," "Artist Statement" or "Art" page to serve as a basic introduction to your work. The length should be no more than 300 to 400 words. That's plenty for most people. If you can do it in less, better yet. One or two concise paragraphs may be more than adequate. Think of this page like the liner notes on a book cover, or the trailer to a feature film, or a sample of a song that you're thinking about buying. Use this introduction to your art in exactly the same way, as a teaser to get people to want to see more. The object is to interest and engage people immediately with your work, to make them curious, to make them want to see more, and to get them into your gallery or image section as quickly as possible.
    * When writing about your art, always consider the needs of people who have never seen it before (don't worry about those who already have seen it; they're fine). You are probably familiar with the most common questions that people have about your art, especially those who know little or nothing about it. A great strategy is to answer these questions up front, even before they get asked. This way, new visitors don't have to waste time trying to figure out what they don't understand because you preemptively clarify it for them, thereby allowing them to get to your gallery page even faster.
    * Organize your art; don't simply have page after page of unrelated images or thumbnails of every work of art you create-- especially without explanations-- and then expect people to figure out how it all fits together. You know your work perfectly; they don't have a clue. Not only don't they have the time to sift through everything, but even if they try, they'll only get confused, overwhelmed and leave. Guaranteed. For instance, if you make art in series or if you produce several distinct styles or types of art, have a separate gallery for each one including a brief introduction to the work in that gallery. Well-organized galleries instill confidence in viewers, make them feel like they get what you're doing, like they truly understand your work (and as we all know, nobody buys anything they don't understand).
    * Use specific descriptive words and phrases whenever you write about your art-- whether you're talking about all of it or particular individual works-- and avoid vague or general terms or descriptions. For example, let's say you paint an urban scene. Rather than describe it as "Life in the big city" (useless search terms), list distinct aspects of the composition like who's in it, the weather, location, street names, events, time of day, vehicles, buildings, and so on. Don't ramble on and on, but keep in mind that the more specific details you provide, the greater the probability of attracting people who may be searching for either certain kinds of urban art or even something totally different, but who happen to be using those same keyword search terms, and who might like what they find if your page link appears in their text or image search results, and they happen to click over to it by chance.
    * When writing about your art, include words and phrases that people who like your work consistently use when they talk about it, tell you how it affects them, or express what they like about it the most. Words, phrases and descriptions that your biggest fans regularly use are most likely to appeal to potential future fans as well. 
     Source : http://www.artbusiness.com/artist-websites-how-to-increase-traffic-keep-visitors-on-site.html

    lundi 3 février 2014

    Is Your SEO Strategy Ready for Google's New Algorithm?

    Last fall, Google rolled out one of its largest changes of the past decade - an entirely new search algorithm, nicknamed "Hummingbird." In contrast to the past updates, Panda and Penguin, which modified existing search algorithms and affected roughly 2 to 5 percent of search queries, Hummingbird is believed to have affected nearly 90 percent of all queries and dramatically changed the way the engine processes user requests.
    The impetus behind Hummingbird comes down to context. In the past, Google's algorithms processed user queries according to each individual word in the query string. As an example, a past search for the keyword phrase "hotels in Chicago" would require Google to parse through its index and find the best matches containing the words "hotels," "in" and "Chicago."

    But now that users are more likely to enter complete questions -- for example, "what is the best hotel in Chicago?" -- into the engine, Google wants to understand the context behind the query in order to serve up the best possible results. Did you mean the best hotel in terms of price point or luxury level? Are you on the move in Chicago and looking for the best hotel nearest to your location? Hummingbird attempts to determine the context for your question, although it isn't immediately clear whether it does so successfully in all cases.
    What is clear, though, is that there are some tweaks you'll want to make to your SEO strategy in response to this update -- especially if you're still using "old school" techniques. Here are a few of the strategies you'll want to incorporate into your day-to-day SEO routine:
    Don't do keyword research -- do market research. As Google continues to evolve, it's clear that traditional keyword research -- as in, the measurement of volume and competition metrics for individual, granular search queries -- is on its way out. Google now cares less about whether you've optimized each individual page on your site to a particular keyword and more about whether your page's content answers the question presented by the search user.
    So instead of spending a ton of time trying to find the magical combination of keyword metrics that'll guarantee you natural search traffic, brainstorm the questions your users are asking about your industry and brand. Then, make sure your website's content clearly answers these questions in a way that's easily understood by the search engines and provides extra value to your visitors.

    Incorporate questions into your content. As you begin to incorporate the questions you've come up with into your site's content, there are a few new guidelines you'll want to keep in mind:
    • Unless your content is poorly written (and at risk of suffering from a future Panda penalty), there's no need to go back and rewrite every page you've ever created to target user questions instead of keywords. Add on extra content if you need to, but don't risk messing with content that's already performing successfully.
    • There's no need to follow a "one page, one question" rule, as many page managers used to do with traditional keywords. Pages can answer multiple questions, as long as the search engines can make sense of your content and each question is answered fully for your visitors.
    • Try to provide your readers with as much information as possible. Plenty of SEO managers are concerned about the potential of Google's new information card feature -- which displays answers to questions posed directly in the sidebar of the results page -- to steal away traffic that would otherwise arrive from search clickthroughs. While this feature is currently only available in Chrome browsers, there's no reason to think it won't be rolled out more widely in the future. To prevent possible traffic poaching, give your pages so much substance that it's worth your readers' time to take the extra step of visiting your site.
    The more content, the better. Posting new content to your site on a regular schedule has been an SEO recommendation for some time, but with Google Hummingbird in place, this tweak becomes even more important. The more content you have, the more questions your site answers -- and the more likely it is to appear in the contextual search results. For maximum impact, focus on adding new content that explicitly answers user questions -- including "how to" posts, FAQs, process tutorials and other similar pieces.
    Beyond these few tweaks, keep following the SEO best practices that have been put in place for this post-Panda, post-Penguin era. Build great content that accumulates high quality, relevant backlinks naturally on its own. Use a responsive design that makes it easy for readers to find information from you wherever they are. And above all, stop trying to outright manipulate the search rankings. Think long term about the direction Google appears to be going and make your site as attractive as possible by playing by the rules and being a good webmaster.

    Simplify Your SEO Program With These 5 Strategies

    The SEO industry is in a constant state of flux depending on Google's algorithms, but that doesn't mean that you need to revamp your entire strategy every time a new update rolls out. Instead, use the following five strategies to implement a simplified SEO program that'll stand the test of time -- no matter what changes the search engines make.
    Focus less on keyword research. "Old school" SEO put a heavy emphasis on keyword research, requiring that webmasters spend hours measuring anticipated search volume against the relative competitiveness of each query. Not only does this take an excessively long amount of time, it's becoming a far less viable approach as Google restricts the amount of keyword data made available to SEO workers.
    Instead of wasting time chasing data that isn't readily available (or accurate, when it can be found), simplify your research process by brainstorming a list of the keywords you believe your customers are most likely to search for and building content around these phrases. Check your stats after a month or so and then either add more content for phrases that are performing well or refocus your efforts on a new set of potential search queries.
    Use SEO tools effectively. Even if fields such as page or post meta descriptions don't have the SEO impact they used to, it's still worth including them from a usability standpoint. If you write an extra-compelling meta description that displays in your search results listing and causes a user to click through to your site (versus your competitor's), that's a win for your site in terms of both overall performance and SEO.
    Instead of coding these fields by hand, look for SEO tools that'll simplify the process for you. Wordpress extensions such as Yoast SEO (free) or All-in-One SEO (free) make managing blog SEO a snap, while programs such as QuickSprout Tools (free; paid versions available) or Moz SEO ($99+ a month) help you to tackle other SEO processes from a single, centralized location.
    Invest in viral content pieces. Backlinking is a continual challenge for the SEO world. While it's important to obtain backlinks from well-regarded websites, it's best to do so in a natural fashion. But even if you do pursue links as part of an SEO campaign, you'll find that the backlinks that will do the most for your site's performance are also the hardest to get!
    All of these challenges go away if you redirect your efforts towards producing viral-style content pieces, rather than proactively seeking link sources. As an example, one well-produced infographic could go on to earn you hundreds of backlinks from great sources -- with no extra effort on your part beyond the initial creation of the graphic and any early seeding of your content that you decide to do. While it's true that you won't "go viral" on every content piece you create, just a few wins using this strategy can do more for your site's external SEO than weeks or months spent trolling for backlinks.
    Use responsive website design. When you use responsive website design on your site, both your desktop and mobile site versions come from the same URL -- only their relative displays are altered. Contrast this with hosting two separate sites for desktop versus mobile visitors. If you have two separate websites entirely, you've got to run two separate sets of SEO campaigns. Using a single site that displays differently depending on the platform can cut your SEO time in half!
    Outsource repetitive monitoring tasks. Finally, consider outsourcing some of the repetitive monitoring tasks that are a part of any good SEO campaign. For example, a few of the tasks you could pass on to others include:
    • Checking your monthly search engine results page rankings (if you don't already have a tool that does this for you)
    • Conducting competitive research on the keywords and keyword phrases your competitors appear to be targeting
    • Making sure all the content on your site is accessible to the search engine spiders
    • Adding new page links to your website directory (if they aren't added automatically)
    • Monitoring SEO news sites for algorithm changes that could require your attention or substantially change your strategy
    When outsourcing tasks, you can work with either SEO agencies or individuals who are knowledgeable about these tasks. Be sure to do your research and understand the relative pros and cons of each option before bringing on a person or a team to assist with your SEO. Instead of simplifying things, failing to do the proper due diligence could actually make your SEO strategy more complicated than ever!
    Have you implemented any of these strategies? Or are there other things you've done to simplify your SEO strategy? Share your thoughts in the comments section below!